REGIONAL MAINTENANCE ENGINEER

REGIONAL MAINTENANCE ENGINEER

Job Objective

 Oversee, plan, and manage all maintenance activities across entertainment facilities ensuring safe, reliable, and efficient operation of all rides, arcade machines, and facility systems. The role ensures preventive and corrective maintenance programs are effectively implemented to support optimal customer experience, compliance, and business continuity.

Success Indicators and Key Responsibilities 

Success Indicators 

• Preventive maintenance plans are consistently executed according to schedule. 

• Maintenance performance reports are accurate, timely, and fully aligned with organizational standards. 

• Maintenance budgets are efficiently managed within approved limits. 

• Equipment uptime and reliability are sustained at optimal levels. 

• Maintenance records and asset data are properly documented and regularly updated.

• Equipment downtime is minimized through proactive maintenance and quick response to breakdowns. 

• Maintenance activities are performed safely and in full compliance with manufacturer and regulatory standards. 

• Spare parts and tools are readily available to prevent delays in operations. 

• Maintenance issues are resolved effectively with minimal disruption to entertainment operations. 

• Continuous focus is maintained on reducing repetitive failures and improving operational reliability.

• Maintenance support ensures a smooth and uninterrupted customer experience. 

• Equipment and rides are consistently operational and ready during all operating hours. 

• Emergency maintenance requests are handled promptly and professionally. 

• Customer and operations feedback reflects high satisfaction with equipment performance and responsiveness.

Key Responsibilities

➢ Planning & Monitoring: 

• Develop and implement preventive and predictive maintenance programs for rides, attractions, and entertainment equipment to minimize downtime and extend equipment lifespan. 

• Plan inspection schedules, maintenance calendars, and task prioritization for all sites within the region. 

• Monitor maintenance KPIs (e.g., equipment uptime, response time, MTTR, MTBF) and submit regular performance reports. 

• Manage the regional maintenance budget, ensuring cost control and alignment with operational goals. 

• Maintain documentation of maintenance activities, inspection reports, and compliance certificates.

➢ Operation Excellence: 

• Supervise and execute regular maintenance tasks on rides, arcade machines, and facility systems. 

• Lead troubleshooting and corrective maintenance during breakdowns or operational disruptions. 

• Ensure all maintenance activities meet manufacturer specifications, company procedures, and safety requirements. 

• Coordinate with procurement and logistics for spare parts, tools, and vendor support to ensure timely repair completion. 

• Implement resource optimization practices to achieve cost-effective maintenance operations. 

• Maintain complete confidentiality in all work-related matters and sensitive operational data. 

• Perform any other duties assigned that align with the role and business needs.

 External and Internal Communication Channels  

External Communication 

• Equipment Manufacturers and Service Providers, Third-party Inspection Agencies, Government and Safety Regulators.

Internal Communication 

 • Regional and Site Operations Managers, Facility and Safety Teams, Procurement and Finance Departments, Projects and Engineering Teams, IT.

 Qualifications

Experience / Education 

Essential 

Experience: Minimum 5 years of experience in maintenance engineering and technical operations, with strong knowledge of mechanical, electrical, and control systems, including preventive and corrective maintenance practices

Preferable

 Education: N/A 

Experience: Experience in the entertainment or amusement sector with exposure to ride, arcade, and attraction maintenance operations.