Job Requirements
About the Role
The Regional Head CMS Sales is responsible for scaling the Cash Management Services (CMS) business across a defined region. This leadership role involves designing and executing sales strategies, driving revenue and profitability, and ensuring best-in-class CMS solutions through collaboration with internal and external stakeholders. The role carries full P&L responsibility and plays a key part in achieving the bank's broader transaction banking objectives.
Key Responsibilities
Primary Responsibilities
- Drive business growth for CMS solutions, ensuring achievement of revenue, cost, profitability, and portfolio quality targets.
- Lead and mentor a high-performing sales team, providing strategic direction for market penetration and geographic expansion.
- Collaborate with Product, Operations, Compliance, Risk, IT, and Policy teams to deliver customized and compliant CMS solutions.
- Develop and maintain strategic partnerships with digital marketplaces, vendors, and alliances to enhance digital transaction volumes.
- Conduct market benchmarking and gather competitive intelligence to shape product and sales strategies.
- Design and deliver a seamless customer journey to position IDFC FIRST Bank as the preferred banking partner.
- Maximize average current account balances and fee income through effective client engagement.
- Manage relationships with Indian banks, mutual funds, AMCs, and PE fund houses.
Secondary Responsibilities
- Promote the use of data analytics and market intelligence to enhance product and sales effectiveness.
- Recommend process and policy improvements to drive operational efficiency and service quality.
- Stay updated on global market trends and competitor strategies.
What We Are Looking For
Education
- Graduate in any discipline
- Postgraduate: MBA preferred
Experience
- 10+ years of relevant experience in cash management, transaction banking, or sales leadership roles
Skills and Attributes
- Proven leadership in managing large sales teams and driving regional business growth
- Strong understanding of CMS products, digital banking, and regulatory frameworks
- Excellent stakeholder management and cross-functional collaboration skills
- Strategic thinking with a focus on execution, profitability, and customer experience
- Ability to attract, develop, and retain top talent
Key Success Metrics
- Achievement of revenue and profitability targets
- Growth in CMS volumes and digital adoption
- High client satisfaction and regulatory compliance
