Job Description
Job Purpose
The role is responsible for the Implementation of Governance and Process control for mitigating Fraud Risk. Investigation and continuous oversight for mitigating Fraud & Operational Risks. Overseeing document sampling, screening & verification of documents across locations in the specified geography. Finding a balance between Controls & Convenience and close coordination with stakeholders, senior management, and other control functions.
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Key Result Areas | Supporting Actions |
Monetary Savings | - Hit Rate in %age (Basis S&S and Hunter) (Sample to Hit Ratio)
- Fraud Savings in Amount i.e. Loan Amount (Basis S&S and Hunter and Saving from Market Alert and Multiple Funding)
- Cost Efficiency & Savings - Improvement in Processing & Cost reduction.
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Internal Control & Process | - Enhancements / Innovations / Changes suggested / implemented - Initiatives - New Process changes, Automation, System
- Department Audit & Regulatory Compliances (Internal Audit Score & Open Items)
- MIS & Reporting
- Fraud Investigation & Preparing report / Risk Loss Events & Co-ordination with Legal Team / Law Enforcement Agencies. 3rd Party External Frauds.
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Process Efficiency | - Team Productivity - % of Files Sampled
- RCU Vendor Management
- TAT (Sampling & Screening S&S & Hunter)
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People Management | - Learning & Development and Team Management - Self Training (4) & Vendor staff Training (1 Visit / HY/ Vendor at Vendor Premises) Agency collaboration, Team Engagement, Collaboration with internal Stakeholders - Annual 12 Monthly Meetings
- Attrition in Number
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