Regional Credit Controller

The RCC role, which reports to the National Credit Controller, will serve as a Centre of Excellence (COE) role with the following key objectives:

• Assist the National Credit Controller in implementing centrally defined KEI policies and procedures associated with the credit control function

• Review on a periodical basis the effectiveness of credit control execution by the branch and regional teams including conducting requisite meetings for the purpose

• Drive various ad hoc initiatives proposed by the National Credit Controller from time to time

• Perform any other tasks as needed from a credit control / AR management perspective

Job Description

KEY RESPONSIBILITIES:

Regional credit controller assists in ensuring all front-line branches/regions to meet short and long-term objectives and comply with KONE objectives. This position reports to national credit controller.

AR Control

• Implement and monitor centrally defined policies from time to time.
• Conduct periodic reviews (period to be defined) with the branch and / or region finance teams to ensure control and efficacy of the following and drive suitable actions:
• Progress on Target Collections as per monthly Target
• KONEPAY – increasing and sustaining adoption including providing refresher training from time to time to branches (both Customer adoption as well as KONEPAY Lite)
• Aged AR dues towards reduction / stabilization of AR % of sales and AR>90 days on % of sales compared to previous year as per Year's Target
• Review with an object of reduction in Retention, TDS & EMD dues
• Reduction in Advance GL balances (including KONEPAY advances)
• Targeting Bank Guarantee closures and managing invocation claims
• Pending balance confirmations (per policy) and efforts to secure the same
• Timely referral of customer accounts to legal per policy and timely initiation of actions by the legal team post referral
• Unapplied cash reduction
• Quarterly review calls with management on FSCM dispute resolution
• Implementation & adoption of Cheque Drop Box across Branches
• Managing TR development file's accuracy which includes but not limited to clearance of Negative balances, Due date discrepancies

Customer Credit Assessment

• Assess ongoing creditworthiness of existing customers using past payment history for credit risk control and better cashflow management
• Leverage Customer Credit assessment model to protect receivables during New Orders, DROs, HOC, AMC renewals

Credit Notes Control

• Enforce timely processing of credit notes through regular monitoring and reviews
• Regularly analyze reasons for credit notes and controlling repetitions
• Invoice cancellations/Credit Memos within statutory timelines to avoid TAX Loss

Other Responsibilities

• Support the National Credit Controller on pan-India analyses and initiatives from time to time
• Support RFM & RD for Collection/Provisions/TR FCS inputs and TR Analysis
• Travel to locations to conduct FCM audit, provide training to teams, and recommend improvement opportunities.
• Assist management for timely identification of risks and recommend corrective action plans, presenting risks & opportunities in monthly rush calls
• Trouble shooting branch queries from a credit control perspective