To achieve collection targets of the area assigned, ensuring meeting Micro PL Targets, meeting the Target on Cost of Collections.
Control bucket flow cases and focus on non-starters.
Ensuring legal guidelines and audit queries are complied with
Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
Manage productivity by fixing productivity parameters for collection executives monitoring performance against set parameters and Weekly review with the collection executives.
Ensuring background and reference check of Collection Executive being appointed.
Constant evaluation of Collection Executive.
