Reference Data Specialist

J.P. Morgan Commercial Investment Bank is a global leader in investment and wealth management, serving institutions, high-net-worth individuals, and retail investors worldwide.

As a Transaction Processing Specialist within Wholesale Payments Operations, you ensure ontime, endtoend transaction management, resolve exceptions and client inquiries, and serve as a subject matter expert to clients. You manage daily operational tasks independently, support regulatory reporting and remediation activities, and uphold a strong control mindset. You also lead process improvement and automation to enhance efficiency, quality, and client experience.

Job Responsibilities

• Execute assigned operational tasks on time with complete, accurate processing.
• Resolve exceptions and client inquiries provide subject matter expertise.
• Lead process improvement and automation initiatives to reduce risk and effort.
• Operate with a control mindset identify issues and risks and drive remediation.
• Manage assigned work independently with minimal supervision.
• Support daily regulatory reporting tasks and remediation activities.
• Collaborate across Wholesale Payments Operations to ensure consistent service.

Required qualifications, skills and capabilities

• Ability to interpret legal language in documents and assess impacts to the firm.
• Strong analytical skills excellent oral/written communication attention to detail with high accuracy.
• Strong computer skills (MS Excel, Word, PowerPoint, Outlook) ownership and responsibility to manage tasks independently.
• Willingness and flexibility to work during US hours consistent control mindset.

Preferred qualifications, skills and capabilities

• Experience in middle or backoffice operations within financial services.
• Understanding of industry products, processes, and operational workflows.
• Excellent client focus and customer care working practices.
• Bachelor's degree and demonstrated collaboration on process and automation initiatives.