Job Summary / Overview
As a Recruitment Journey Advisor, you'll play a vital role in shaping the first impression candidates have of Teleperformance. You'll be the first point of contact for individuals looking to join our team, guiding them through each stage of the recruitment and onboarding process. Your attention to detail, communication skills, and commitment to an exceptional candidate experience will help ensure every new hire starts their Teleperformance journey on the right foot.
Key Responsibilities and Accountabilities(may perform other duties as requested not specifically addressed in this document)
- Issue offer letters to candidates through our Application Tracking System (ATS) as directed by the Recruitment Business Partner.
- Initiate onboarding tasks through the ATS once offers have been accepted.
- Review and verify candidate documentation to ensure accuracy and compliance with company standards.
- Communicate with candidates to collect missing documents or resolve any outstanding onboarding tasks.
- Maintain accurate and organized records by downloading and saving documents in line with compliance and data protection guidelines.
Skills and Attributes
- Excellent verbal and written communication skills, with a friendly and professional approach.
- Strong IT literacy and confidence using digital systems and databases.
- High attention to detail and accuracy.
- Adaptable and open to change in a fast-paced, dynamic environment.
- Passionate about delivering a great candidate experience.
