Receptionist

About Us: Padel House is a lifestyle-first padel club that redefines the sporting experience by combining premium facilities, wellness, and community-driven events. More than just a venue to play, it is a destination where sport meets social interaction, fitness meets leisure, and exclusivity meets accessibility.

Founded by entrepreneur Nitin Mathur and designer Anubhav Dayal, Padel House offers a seamless blend of sport, leisure, and luxury, inspired by global successes in the U.S., Dubai, and Europe. With world-class courts, a wellness centre, café and lounge, studio space, pro shop, and curated services such as ball boys and concierge, every detail reflects sophistication, comfort, and a strong sense of community.

Location: Chattarpur, Delhi

Working Model: Onsite

Days: Tuesday to Sunday

Timings: Flexible / Timings to be assigned based on operational requirements

Budget: 25 to 30k (depending on experience)

Experience: 1+ year

About the Role: We're looking for a proactive and friendly Receptionist to create a welcoming first impression for our members and guests. You'll manage front desk operations, bookings, and payments while ensuring smooth day-to-day coordination. The role calls for someone energetic, organized, and customer-focused. A knack for communication and sales will make you stand out.

Key Responsibilities:

• Greet and assist members and guests, ensuring a professional and welcoming experience.
• Manage bookings, payments, and POS transactions accurately and efficiently.
• Promote memberships, packages, and café or wellness offerings to enhance member engagement.
• Coordinate communication between the front desk, site manager, and service teams to ensure smooth operations.
• Maintain an organized, tidy, and inviting front desk environment.
• Support events and on-site activities as needed to enhance member experience.

Requirements:

• 1+ year of experience as a receptionist, preferably in hospitality, fitness, or lifestyle spaces.
• Excellent verbal and written communication skills with a friendly and confident demeanor.
• Prior sales or upselling experience is a plus.
• Energetic, approachable, and customer-focused.
• Comfortable using booking and payment systems.