The receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.
Key Responsibilities
- Manage front desk operations and handle walk-ins (students, parents, vendors)
- Answer, screen, and route incoming calls professionally
- Maintain visitor logs, student inquiry registers, and appointment schedules
- Coordinate with academic counselors and internal teams for student handling
- Manage courier, mail, and office supplies
- Ensure reception area is clean, organized, and presentable at all times
- Assist in basic administrative tasks and documentation
KPIs / Performance Metrics
- Visitor handling satisfaction
- Call response and routing efficiency
- Accuracy in record maintenance
Requirements
- Any graduate / Diploma
- 0-2 years experience (freshers can apply)
- Good communication (English + local language)
- Presentable personality and interpersonal skills
- Basic MS Office knowledge
This job is provided by Shine.com
