Receptionist

PhysioForLife (PFL), located in Varanasi, is a leading provider of personalized sports rehabilitation and advanced musculoskeletal physiotherapy. Using a hybrid model that combines in-person and online services, PFL integrates scientific assessments with hands-on therapy. The organization is dedicated to helping athletes, students, and professionals recover fully, enhance performance, and attain strength in line with its mission: Dard Se Mukti, Performance tak Shakti.

This is a full-time, on-site Receptionist role based in Varanasi. The Receptionist will manage day-to-day front-desk operations, including welcoming clients, handling phone calls, scheduling appointments, and providing exceptional customer service. Additional responsibilities include administrative and clerical tasks, such as maintaining patient records, managing correspondence, and ensuring the smooth operation of the front office.

• Proficiency in Phone Etiquette and the ability to manage incoming and outgoing calls effectively
• Experience with Receptionist Duties, including appointment scheduling and greeting clients professionally
• Strong Clerical Skills, such as data entry, record-keeping, and document organization
• Exceptional Communication skills, both verbal and written, with a professional demeanor
• Excellent Customer Service skills to assist clients and resolve queries promptly
• Basic proficiency in office management software and tools
• Ability to multitask and maintain organization in a fast-paced environment
• Previous experience in a healthcare or service-oriented environment is an advantage