Job Description
Job Requirements
Job Title: Receptionist
Company Name: Hotel Beach Hotel
Location: Juhu, Mumbai, Maharashtra
Salary: ₹15000 - ₹20000/month
Qualification: Diploma
Job Description
Join Hotel Beach Hotel as a Receptionist and be the welcoming face that ensures our guests have a memorable experience right from the start.
Responsibilities
Welcome and greet guests with a warm and friendly attitude.
Answer and direct incoming phone calls and inquiries.
Inform guests about hotel rates, services, and amenities.
Handle guest reservations, confirmations, and room allocations.
Register and check-in guests, verifying payment methods.
Issue room keys and provide directions to rooms.
Maintain accurate records of guest bookings and payments.
Assist guests with queries, requests, and local information.
Coordinate with housekeeping and maintenance for guest needs.
Manage conference room bookings and scheduling.
Close guest accounts during check-out and process payments.
Monitor and enforce hotel rules and policies.
Keep the front desk and reception area organized and neat.
Requirements
Diploma in any relevant field.
Excellent communication and interpersonal skills.
Proficiency in basic English.
Organized and detail-oriented.
Strong customer service orientation.
FAQs
Q: What is the salary range for this position
A: The salary for this role ranges from ₹15,000 to ₹20,000 per month.
Q: What qualifications are necessary for this position
A: Candidates should have a Diploma.
Q: How much experience is required for this role
A: 3 - 6 years of experience is required for this role.
Q: What are the working hours and days
A: This is a full-time position with both day and night shifts, working 6 days a week.
Q: Are there any specific skills required for this role
A: Strong customer service skills, basic English proficiency, and organizational abilities are important for this role.
Q: How can interested candidates apply
A: If you have excellent communication skills, a friendly demeanor, and a passion for providing exceptional guest experiences, apply for the Receptionist position at Hotel Beach Hotel.
