Receptionist/Front Office Executive
Hyderabad
In-Person Interview - Mandartory
Job Description
We are looking for a
Front Office Executive with 2 to 4 years of experience, preferably in an IT company, to manage front desk operations, guest relations, and office security protocols. The ideal candidate should be highly professional, detail-oriented, and capable of closely monitoring employee movement and collaborating with the HR team. This role requires a strong awareness of and ability to handle tailgating, piggybacking, and other access control violations.
Key Responsibilities
- Front Desk & Guest Management:
- Greet and manage all incoming guests, clients, and vendors with professionalism and courtesy.
- Maintain a visitor log and issue badges/pass cards.
- Coordinate meeting room bookings and ensure hospitality arrangements.
- Communicate guest arrivals to the relevant departments promptly.
- Employee Movement Monitoring:
- Monitor and log employee entries and exits via access control systems.
- Identify and report any unauthorised access, tailgating, or piggybacking incidents.
- Collaboration with HR:
- Support HR with onboarding formalities and coordination for walk-ins or scheduled interviews.
- Assist HR in executing internal security and compliance protocols.
- Share daily/weekly movement logs or incident reports as required.
- Office Administration:
- Manage courier handling (inbound/outbound).
- Maintain cleanliness and aesthetics of the front office area.
- Support facility-related escalations and vendor coordination when necessary.
- knowledge of Microsoft Office (MS Word and MS Excel).
Required Skills & Qualifications
- Bachelor's degree in any discipline.
- 2 to 4 years of experience in front office or administrative roles, preferably in the IT industry.
- Strong knowledge of security protocols, including tailgating and piggybacking prevention.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and visitor management systems.
- Familiarity with CCTV and access card systems.
- Professional appearance and demeanour.
- Ability to handle sensitive information with discretion.
