Receptionist cum telecaller

Job Summary

The Receptionist serves as the first point of contact for visitors and callers, providing exceptional customer service, managing front-desk operations, and performing a variety of administrative tasks to support the smooth functioning of the office.

Key Responsibilities

Greet and welcome visitors with a positive, professional attitude.

Answer, screen, and forward incoming phone calls.

Maintain the reception area and ensure it is tidy and presentable.

Manage incoming and outgoing mail, courier services, and deliveries.

Schedule appointments, meetings, and conference room bookings.

Provide basic and accurate information in-person, through email, and over the phone.

Maintain office supplies inventory and place orders when necessary.

Assist with administrative tasks such as filing, data entry, photocopying, and document preparation.

Coordinate with internal departments to support office operations.

Follow security procedures and monitor visitor access