Undertake pre and post-sales promotional activities for the period and take measures to increase the market share/sales targets using technical skills
Control outstanding/overdues by vigilantly monitoring the dealers and ensure that the transactions are timely completed
Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization
Customer
Coordinate with Regional Technical Services Manager for site visits and leverage their expertise to maximize non-trade sales as per requirements
Maintain cordial relations with engineers, architects, and construction companies within the area to get repeat orders and to keep them up to date with the changes in the technical specifications/upgradations in the product composition
Search for new clients who might benefit from company products or services and maximize client potential in designated areas
Operations
Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same by addressing any technical knowledge gaps
Assist colleagues with bids and tenders for new clients from a technical perspective
Provide pre-sales technical assistance and product education
Work on after-sales support services and provide technical backup as required
Make technical presentations and demonstrate how a product meets client needs
Help in the design of custom-made products
Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc.
Ensure initiation and sensitization of the employees towards digitization and automation of the processes
Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization
Self / Team Development
Review and monitor performance of team members and provide requisite developmental support/inputs
Recommend training as required for team's development
Develop the team and update their knowledge base to cater to the organization's needs
Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees
