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Axis Bank

RB - Affluent Business:NRI Campaign Manager

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Job Description

Job TitleRB - Affluent Business:NRI Campaign ManagerGrade
DepartmentAffluent BusinessNo. of Positions1
LocationCorporate OfficeReporting Authority Job NameHead - NRI Portfolio & Activation
No. of Direct Reports1Team Size1
Job DescriptionCandidate's key responsibilities would be managing the overall campaign calendar for NRI Business, execution and delivery of campaigns as per plan.
Role includes:
- Track & deliver outcomes through NTB activation rates, New to TD penetration, incremental SA / TD balances via Siddhi nudges, triggers, NTB & TD personalisation programs. End to end ownership of design and delivery of NRI campaigns
- Prepare monthly calendar plan for NRI segment and measure impact through email open rates, click rates and conversions on various business metrics - SA, TD, Remittance, ReKYC, Passport / Visa updation, UPI etc
- Stakeholder management: Liaise with Marketing, BIU, CRM and Campaigns team to deliver campaigns and triggers within planned TAT
- Ensure that the organization's brand and identity is adhered to in campaigns and in all communication channels.
- Tracking and publishing success reports of campaigns delivered and not delivered
- NRI Homecoming Campaign: Customised campaigns as per region and footfall during various holiday season / festive occasions during Onam, Durga Pooja, Diwali, New year
Key Relationships (Internal or External Stakeholders)Internal Stakeholders
Major Competencies RequiredOptimal qualification for success on the job is:
. Graduate / Post-Graduate with +3 years of experience with good analytical & MIS skills.
. Excellent presentation skills (verbal and written).
. Operational knowledge of MS Office: Excel, Word and PowerPoint.
. Ability to problem-solve with strong analytical and decision-making skills.
. Ability to handle multiple projects and prioritize.
Academic Qualifications / Nature of Relevant Work Experience RequiredFor successful execution of the job, the candidate should possess the following:
. Excellent communication skills, ability to maintain good rapport with all stakeholders.
. Eye for details, meticulous and creative.
. Understanding or working knowledge of Marketing Automation Tool - Unica and CRM.
. A team player with positive attitude and good project management skills.

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Job ID: 137495991