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Quickbooks sales and Support or Tech sales and support Agents

Sharda Consultancy Services
Gurugram
1-5 Years
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Job Description

We are seeking a dedicated QuickBooks Sales and Support Agent to join our team in India. In this role, you will be responsible for providing exceptional technical support and sales assistance for QuickBooks products, ensuring customer satisfaction and driving product usage.

Responsibilities

  • Provide excellent customer support for QuickBooks software and related products.
  • Assist customers with troubleshooting and technical issues via phone, email, or chat.
  • Educate customers on the features and functionalities of QuickBooks and other tech products.
  • Maintain customer records and documentation of support interactions in the CRM system.
  • Collaborate with the sales team to identify upselling opportunities and provide product demonstrations.
  • Stay updated on product changes and enhancements to effectively assist customers.

Skills and Qualifications

  • 1-5 years of experience in technical support or sales support role, preferably in software or technology industry.
  • Strong understanding of QuickBooks software and accounting principles.
  • Excellent communication skills, both verbal and written.
  • Ability to troubleshoot technical issues and provide solutions effectively.
  • Customer-oriented mindset with a passion for helping others.
  • Basic knowledge of CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team in a fast-paced environment.

More Info

Job Type:
Permanent Job
Industry:
Consulting
Role:
Business Development Executive
Function:
Sales/Business Development
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Sharda Consultancy Services

SCS is a leading IT services provider in Web Apps & Multi-Platform Mobile App Development and staffing resource company since 2021. Established as one of the premier IT service provider SCS have been recognized for providing the best in class software solutions in Web apps and mobile apps development and much more for all IT requirements. SCS is a company that delivers a strategic service from a strong set of dynamic and well-trained employees. The services of ours wrap with completion of web apps, ionic apps, iOS apps, and Android apps for our clients worldwide to date. Our clients trust us for excellent support and quality work. We’re the best software company that offers the optimum level of satisfaction to the clients. The company stands tall by the backbone of the customer & trust and a confluence of advanced technologies. Ever since its launch in 2021, the company has carved out a niche for providing the best web and application development services and set its priorities straight. Another thing that SCS takes seriously is promoting equality in our work culture. We entirely credit the achievement of our friendly working environment, which enhances productivity. Our entire team of connoisseurs is capable of drafting meaningful plans and strategies for delivering exuberant services using trending technology into play. Our technologies and services stick out and are distinguished, making us the most trustable brand in the market.

Job ID: 127075315

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Last Updated: 19-02-2026 03:48:17 AM
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