Job description
- Int Hub Quality Transformation leader (Location India)
- Passionate about technical innovations and new business model, open-minded, strong collaboration skills, close to customer, bring voice to innovative projects.
- Rigor, autonomous, collaborative, responsive leadership, English speaker, other language skills welcome , this are some of your main qualities and competencies.
- If you identify with these qualitiesThen Quality Transformation Leader position in India region for the Power Products Line of Business in the Customer Satisfaction & Quality team is for you!
- We are searching for a Transformation Leader with a strong Quality background, strong knowledge of deploying transformation projects and continuous improvement projects
- Master Black belt , Data driven, eye for minute details , able detect low signals.
- Must have good problem solving, decision making & analytical skills.
- Provide effective coaching and constructive feedback to subordinates.
- Performs administrative tasks for Operational support.
- Lead teams into achieving metric goals, complete monthly deliverable and tasks
- This position is to bring transformation of Quality in International hub
- The main missions for this position are:
Mission Project : Quality delivered by Partner/Spoke/Hub
- Identify Improvement projects linked to International Hub Quality and drive to bring business value Deploy the transformation projects coming from corporate/Division Quality
- Analyse the impact on the business, including the stakeholders, policies and processes, of any digital technology project or initiative.
- Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Support the design, development, delivery and management of communications.
- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Support training efforts by providing input, document requirements and support the design and delivery of training programs.
Additional responsibilities may include
- Complete change management assessments
- Identify and manage anticipated resistance to change programmes
- Consult and coach project teams on the change process / methodology
- Create actionable deliverables for the five change management levers: communications plan, sponsor / leadership roadmap, coaching plan, training plan, resistance management plan
- Support and engage senior leaders regarding the change process and strategic projects
- Coach managers and supervisors that support strategic projects
- Support organizational design and definition of roles and responsibilities
- Integrate change management activities into an overall project plan
- Evaluate and ensure user readiness for the change
- Manage stakeholders expectations
- Track and report issues on each strategic project
- Define and measure success metrics and monitor change progress
- 1.1.1. Skills and QualificationsA solid understanding of how people go through a change and the change process, for example ADKAR methodology or equivalent
- Experience and knowledge of change management principles, methodologies and tools
- Exceptional communication skills, both written and verbal
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Experience with large-scale organizational change efforts
- Change management certification or designation desired
