Quality & Testing Lead

Roles and Responsibilities:

• QA strategy & governance – Define the enterprise QA vision aligned with business objectives, regulatory requirements and digital‑transformation initiatives. Develop testing policies, standards and metrics, ensuring consistent quality across projects.
• Test frameworks & automation – Design and implement comprehensive test frameworks covering functional, integration, system, performance, security, compatibility and accessibility testing. Lead the adoption of automated testing using tools such as Selenium, Appium, JMeter or Cucumber; embed continuous testing into CI/CD pipelines.
• Metrics & reporting – Establish and monitor key quality metrics (defect density, test coverage, pass rates, MTBF, time to restore service) to provide transparency on release readiness and risk. Communicate status and recommendations to stakeholders.
• Team leadership – Build and lead a multi‑disciplinary QA team across manual and automation disciplines. Mentor managers and leads, oversee resource planning and professional development, and foster a culture of quality, collaboration and innovation.
• Collaboration & process improvement – Work closely with product, development, DevOps and security teams to ensure requirements are testable and quality objectives are met throughout the SDLC. Incorporate feedback loops and continuous‑improvement practices.
• Compliance & risk management – Ensure testing activities comply with IRDAI, data‑privacy and information‑security regulations; coordinate external audits and vendor assessments. Maintain test documentation and traceability for regulatory purposes.
• Tooling & innovation – Evaluate emerging tools, AI‑powered testing and cloud‑based platforms; drive adoption of intelligent automation and model‑based testing to improve efficiency.

Qualifications and experience

• Education – Bachelor's or Master's degree in Computer Science, Engineering, Information Systems or related field.
• Professional experience – At least 10 years in quality assurance/testing with 5+ years managing large QA teams and establishing QA strategy.
• Technical expertise – Deep knowledge of testing methodologies (manual, automated, unit, integration, system, performance, security, compatibility) and agile development processes.
• Automation skills – Hands‑on experience with test‑automation frameworks and tools (e.g., Selenium, Appium, TestNG, JMeter, Robot Framework) and integration of tests into CI/CD pipelines.

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