Quality Specialist -Website Audit

Job Description:

The Quality Control Specialist is responsible for completing website audits for new and existing clients. The Quality Control Specialist performs specialized manual testing on pre-launch websites as well as audits on live sites for the Implementation and Support teams. The Quality Control Specialist will report to the Implementation Manager and work closely with the Implementation Lead Specialist who will help guide their growth. This is a remote, entry-level position.

Essential Functions:

Perform the documented Implementation Quality Control Tasks prior to the launch of the website as well as Live Site Audit when dictated by the Customer Support team

Provide support to interdepartmental Quality Control as warranted to introduce them to the processes associated with Development and Design

Participate in projects initiated by the Lead and Manager, taking ownership of specific elements and partnering outside the department as necessary

Correct errors found using proprietary content management system (CMS)

Performs other duties as assigned

Required Skills and Experience:

Bachelor's degree or equivalent training

Meticulous adherence to processes and documentation

Ability to prioritize tasks that change frequently and manage unexpected demands

Proficient in Excel, Microsoft Word and Outlook

Preferred and Experience:

3 years experience in field or career

Basic Knowledge of HTML and CSS

Detail oriented, especially in communication (written and verbal)