Dear Candidate,
We have a requirement for Quality Lead for Isha Life. Please find below the job details:
Job Responsibilities:
1. Quality Strategy & Governance
- Develop and implement the organisation's Quality Management System (QMS).
- Define quality policies, standards, SOPs, inspection plans, and acceptance criteria across all product categories.
- Establish quality KPIs, dashboards, and governance mechanisms.
- Build a preventive quality culture across the organisation rather than relying on inspection alone.
- Lead periodic Quality Review meetings with senior management.
2. Product Quality Assurance
Own end-to-end product quality across all categories including:
- Home Decor
- Jewellery
- Personal Care
- Foods
- Lifestyle Products & Clothing
Responsibilities include:
- Product specification approval
- Inspection standards
- Sampling methodology
- Incoming quality inspectione
- In-process quality checks
- Final product release
- Packaging quality
- Labelling accuracy
- Product consistency
3. Supplier Quality Management
- Qualify and approve new suppliers from a quality perspective.
- Conduct supplier audits and capability assessments.
- Define supplier quality expectations and performance scorecards.
- Monitor supplier quality
4. Customer Quality
- Own post-market quality performance by:
- Analysing customer complaints
- Monitoring product returns
- Identifying recurring quality issues
- Driving root cause analysis
- Implementing corrective actions
- Reducing customer quality incidents
5. CAPA & Continuous Improvement
- Lead Root Cause Analysis using structured methodologies.
- Drive Corrective and Preventive Action (CAPA).
- Eliminate recurring quality issues.
- Improve product reliability and consistency.
- Lead cross-functional improvement projects.
Interested Candidates please forward your resume.
Regards,
Priya Rajan
