Key Responsibilities:
- Quality Assurance Leadership: Oversee and lead the quality assurance team, ensuring the highest standards of product quality are maintained.
- Regulatory Compliance: Ensure compliance with all relevant food safety regulations and standards (e.g., FSSAI, HACCP, ISO).
- Process Improvement: Develop and implement quality control processes and procedures to enhance product quality and operational efficiency.
- Audit Management: Plan, conduct, and oversee internal and external audits to ensure compliance with quality standards and regulatory requirements.
- Team Development: Mentor and develop the quality team, providing training and guidance to ensure continuous improvement and professional growth.
- Customer Satisfaction: Address customer complaints and concerns related to product quality, implementing corrective actions as needed.
- Supplier Quality Management: Collaborate with suppliers to ensure the quality of raw materials and components used in production.
- Data Analysis: Utilize quality data and metrics to identify trends, root causes, and areas for improvement.
- Cross-Functional Collaboration: Work closely with production, R&D, and other departments to drive quality initiatives and ensure product excellence.
- Quality Management System (QMS): Implement and manage the Quality Management System to ensure consistent quality standards across all operations.
- Quality SOPs: Develop, review, and update Standard Operating Procedures (SOPs) to ensure all quality processes are clearly defined and followed.
- Reporting: Prepare and present regular reports on quality performance, improvements, and challenges to the Managing Director.
Educational Qualifications and Experience:
- Education: Bachelor s degree in Food Science, Quality Management, or a related field. A Master s degree is a must and relevant certifications (e.g., Six Sigma, ISO Lead Auditor) are a plus.
- Experience: 12-18 years of experience in quality assurance and control within the food and beverage manufacturing industry.
- Skills: Strong leadership, analytical, and problem-solving skills. Excellent communication and interpersonal skills.
- Knowledge: In-depth knowledge of food safety regulations, Quality Management Systems (QMS), and quality management standards (e.g., HACCP, FSSAI, ISO). Experience in developing and managing Quality SOPs.
- Attributes: Detail-oriented, proactive, and results-driven with a passion for quality and continuous improvement.
