Quality Head (For Automotive Business – 700 Cr Group Company at Pune)

Quality Head

Responsibilities:

A. Customer Quality Management
. Act as primary contact for all quality topics with OEM customers
. Lead customer complaint handling, 8D reports, and timely resolution using root-cause analysis tools
. Ensure customer satisfaction, track customer scores, and manage audits

B. Plant Quality Leadership
. Lead and manage the plant Quality team including Quality Engineers, Line Inspectors, and QA Technicians
. Ensure adherence to IATF 16949, ISO 9001, and Quality System requirements
. Drive development, implementation, and maintenance of Control Plans, PFMEA, Process Flow, SOPs
. Ensure effectiveness of incoming, in-process, and final inspection activities

C. Supplier Quality Management
. Monitor supplier quality performance and drive corrective actions
. Support supplier audits, qualification, and incoming inspection process
. Implement supplier development plans to improve raw material quality

D. New Product Development (NPD)
. Lead APQP / PPAP activities for new programs
. Ensure product validation, quality planning, and customer approvals
. Collaborate with R&D, Engineering, Process, and Production teams

E. Quality Improvement & Problem Solving
. Drive continuous improvement using Lean, Six Sigma, Kaizen methodologies
. Lead cross-functional problem-solving using tools like:

• 8D
• 5 Why
• Fishbone
• MSA / SPC
• DOE (Destructive/Non-destructive testing)
• Monitor KPIs: PPM, Line Rejections, Scrap, Warranty Claims, Supplier PPM

F. Compliance & Audits
. Lead internal and external audits (Customer, IATF, Corporate)
. Ensure compliance with global standards and plant quality guidelines
. Maintain QMS documentation and ensure audit readiness at all times

Critical Skills:

. Strong knowledge of IATF 16949, APQP, PPAP, FMEA, SPC, MSA
. Excellent analytical and problem-solving skills
. Customer management & negotiation skills
. Strong leadership, team management, and decision-making ability
. Proficiency in automotive quality tools
. Hands-on experience in root cause analysis and corrective actions
. Good communication (English & Hindi) customer-handling experience

Educational Qualification:

. B.E./B.Tech in Mechanical / Production / Automotive Engineering
. MBA in Operations / Strategy (preferred)

Job Requirement:

. B.E./B.Tech - Mechanical / Automobile / Industrial Engineering
. 10-15+ years experience in automotive industry quality functions
. Minimum 5 years in a leadership/managerial role
. Experience working with automotive OEMs and Tier-1 environment
. Preferred certifications: Lead Auditor (IATF/ISO), Six Sigma Green/Black Belt

Behavioural Competencies:

. High ownership and accountability
. Strong customer orientation
. Ability to work under pressure
. Result-driven and systematic
. Excellent team leadership capability

Performance Metrics (KPIs):

. Customer PPM
. In-house PPM / Scrap %
. Line Rejection Rate
. Warranty & Field Failure Rate
. Supplier PPM
. Audit Ratings
. APQP/PPAP On-time completion
. Customer satisfaction score (CSR)

Client Details:

A well-established automotive manufacturing group with over 15+ years of industry experience, known for delivering high-quality and reliable solutions to leading OEMs and Tier-1 suppliers.

Key Highlights:
. Innovation-driven approach with strong focus on R&D and process optimization
. Robust manufacturing and operational capabilities
. Customer-centric philosophy with long-term partnerships
. 1200+ skilled workforce with strong people culture
. Focus on operational excellence, lean practices, and quality systems
. Strong growth, scalability, and expansion vision in domestic & international markets

1. Total Yrs of experience-
2. Relevant Experience as Quality Head-
3. Official Notice period-
4. Buy out option - Yes/ No
5. How soon you can join if you will get selected for this role -
6. Current CTC + (Variable) -
7. Fixed CTC -
8. Expected CTC-
9. Reason for Job change (Please specify in detail)-
10. Current Location -
11. Native Place-
12. Your Current Designation -
13. Current company Turnover -
14. To whom are you are currently report at your existing company (Designation)-
15. Did you go through the Job Description. Do you comply with it
16. Are you ready for 6 Days working (Monday to Saturday) Weekends- 1 Sat off every month Remaining 3 Sat are working as of now ---

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