Quality Head

Job Summary We are seeking a dynamic and visionary Head of Quality to architect, implement, and direct comprehensive quality strategies across all facets of the manufacturing organization. The role is critical in upholding industry-leading standards for product reliability, regulatory compliance, and customer satisfaction while building a robust quality culture grounded in continuous improvement and operational excellence. This executive-level position reports directly to the VP Factory Operations and will lead a multidisciplinary quality team, drive enterprise-wide quality initiatives, and represent the company in external stakeholder interactions relating to quality and compliance.

Key Responsibilities Strategy & Leadership

-Design, implement, and continuously enhance the company's quality vision, policies, systems, and operational goals, ensuring alignment with overall business strategy. - Champion a company-wide culture of quality and compliance; proactively communicate expectations and drive accountability across all levels. - Lead, mentor, and develop a high-performing quality organization, including department managers, engineers, analysts, auditors, and technicians.

Quality Assurance Systems

- Oversee deployment and development of ISO and other relevant quality management systems

- Develop and refine standard operating procedures (SOPs), work instructions, and control plans for all production lines and supporting processes.

- Direct Measurement System Analysis (MSA),Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA),8D,5 Why, and other core quality tools and approaches.

Continuous Improvement -Lead root cause analysis, coordinate and manage all Corrective and Preventive Action (CAPA) processes, and drive CI initiatives using Lean Six Sigma methodologies. -Systematically monitor process performance, analyze data trends, and initiate actions to improve yields, reduce reject rates, and eliminate non-value activities.

Cross-Functional Collaboration & NPD -Act as a key partner to R&D, Engineering, Production, and Supply Chain teams to ensure Design for Manufacturability (DFM) and effective risk mitigation during New Product Development (NPD). -Provide strategic guidance during product launches, material changes, and process transfers to assure seamless quality integration.

Supplier Quality & Audits -Direct supplier qualification, audits, and ongoing supplier quality management programs -Deploy risk-based approaches for supplier evaluation and corrective action, collaborating closely with procurement and supplier development teams. -Oversee internal, process, and system audits to verify compliance and identify improvement opportunities

Digital Transformation & Quality Analytics -Champion the integration of digital quality tools (IoT sensors, digital SPC dashboards, predictive analytics, traceability systems). -Set up and oversee key performance indicators (KPIs), dashboards, and advanced quality data analytics systems, delivering actionable insights for management.

People & Culture -Build, inspire, and lead a best-in-class quality team through effective hiring, performance management, succession planning, and continuous training. -Foster a culture that encourages ownership, transparency, and proactive problemsolving.

Qualifications & Experience

-10+ years of progressive quality and leadership experience in complex manufacturing environments such as automotive, electronics, appliances, aerospace, heavy engineering, or similar

- Deep proficiency in international quality management standards, regulatory frameworks, and industry best practices (ISO, IATF, TS, Six Sigma Black/Green Belt preferred).

- Demonstrated accomplishment managing large teams, multi-site operations, and scaling quality systems.

Proven expertise with advanced quality tools (MSA, SPC, APQP, PPAP, FMEA, 8D, Lean, Six Sigma). -

Strong analytical, decision-making, and crisis management capabilities. -

Superior communication, negotiation, and stakeholder management skills (executive presence, report writing, presentation)

Preferred - Relevant bachelor's or master's degree in engineering or applied sciences.

- Experience deploying large-scale digital transformation projects within the quality function.

- Recognized thought leader or contributor within professional quality and manufacturing associations.

Key Competencies

- Strategic vision and high operational discipline -

Results-driven with a relentless focus on quality and improvement

- Influential leader with strong collaboration skills

- Data-driven decision-making; high proficiency in quality analytics and reporting

- Change agent with ability to foster a culture of excellence and accountability This role will position you at the centre of the company's commitment to world-class products and operational excellence, offering growth and leadership opportunities at the forefront of global manufacturing quality management.