Quality Control Engineer

Quality Control Engineer Central QC

Location: Bengaluru, Karnataka

Experience: 3 Years

Department: Quality Assurance & Control

Reporting To: Head of Quality / Product Manager

About the Role

We are looking for a hands-on Quality Control Engineer to anchor quality across our product lifecycle from supplier inputs to field performance.

You will own process control, spec documentation, supplier audits, NPI quality gates, and field issue resolution as a central function bridging design, manufacturing, and supply chain teams.

Key Responsibilities

Process Control

Define, monitor, and maintain Statistical Process Control (SPC) parameters for critical manufacturing operations

Own and update Control Plans for all active product lines, including CTQ (Critical to Quality) characteristics

Conduct periodic process audits on the shop floor and flag deviations with structured CAPA (Corrective and Preventive Action)

Collaborate with production teams to embed quality checkpoints into assembly and testing stages Supplier Quality Control

Conduct Incoming Quality Control (IQC) for raw materials and bought-out components against approved specs

Perform supplier audits and maintain supplier scorecards for on-time quality compliance

Drive PPAP (Production Part Approval Process) or equivalent first-article approvals for new or changed components

Raise and track Supplier Corrective Action Reports (SCARs) and verify effectiveness of closures

Specification & Ideal Spec Documentation

Create and maintain Ideal Spec Sheets, tolerance documents, and inspection criteria for components and finished goods

Standardize Acceptance Quality Limits (AQL) sampling plans aligned with IS/BIS or applicable standards

Maintain a centralized spec repository and ensure version control across engineering change cycles

Author and update SOPs, Work Instructions, and quality checklists for inspection stations

Field Issue Resolution

Act as the QC anchor for field complaints and warranty returns triage, document, and drive root cause analysis

Use structured tools such as 8D, Fishbone (Ishikawa), and 5-Why for failure investigation and reporting

Coordinate with service, design, and production teams to close issues with verified corrective actions

Track field failure rate trends and proactively flag systemic issues to product and engineering teams

New Product Introduction (NPI)

Participate in Design for Quality (DFQ) reviews during NPI stages provide quality risk assessments

Define and execute First Article Inspection (FAI) and pilot batch qualification protocols

Establish quality benchmarks, test plans, and inspection checklists before production scale-up

Ensure all NPI components and assemblies have approved specs and supplier qualifications before launch

Qualifications & Skills Area Requirement

Education - B.E./B.Tech in Mechanical, Electrical, or Industrial Engineering

Experience - 3 years in a QC/QA role in a manufacturing environment

Standards Knowledge - IS/BIS, ISO 9001, AQL sampling (IS 2500) Tools SPC, CAPA, 8D, FMEA, PPAP/FAI

Software - MS Excel (data analysis), QMS tools, basic ERP/PLM familiarity

Soft Skills- Cross-functional communication, structured problem-solving, documentation discipline

What Sets a Strong Candidate Apart for Us

Experience in electromechanical product quality (pumps, appliances, or similar assemblies)

Exposure to multilevel BOM-based quality control component level through finished goods

Ability to write clear, copy-paste-ready spec and test documents independently

Demonstrated ownership of at least one full NPI cycle from pilot to production KPIs for This Role Incoming rejection rate (%) by supplier

Field complaint closure time (days)

NPI first-pass qualification success rate

Supplier SCAR closure rate within target timelines

Control plan and spec documentation coverage (%)