Job Title: Quality Auditor
Department: Quality
Location: Gurugram / Mohali / Karnal
Experience: 3+ years in service industry (KPO/BPO)
Shift: General
Language: English, Punjabi
Job Description
We are looking for a Quality Auditor with experience in the service industry (KPO/BPO) to support audit and process improvement activities. The role involves conducting audits, preparing reports, performing root cause analysis (RCA), and recommending process improvements to enhance service quality. The candidate should have strong analytical and communication skills and be comfortable working in a fast-paced environment.
Key Skills
- Quality audits and reporting
- Root cause analysis (RCA)
- Process improvement in service operations
- Good communication and problem-solving skills
Skills: o audit reporting,punjabi,english,root,bpo,root cause analysis,reporting,general,rca
