Job Description
We are Omnissa!
Omnissa is the first AI-driven digital work platform, delivering flexible, secure, work-from-anywhere experiences. We integrate Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance into a seamless, autonomous workspace. Guided by our Core Values—
Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we're growing rapidly and committed to delivering meaningful impact.
What is the opportunity
We are seeking a
Quality Assurance Specialist to join our System Test under R&D. This high-visibility role is designed for a Subject Matter Expert (SME) at the intersection of
Customer Success, Product Engineering, and Quality Strategy for the Omnissa Workspace ONE UEM platform. You will validate that our most complex cross-component workflows are resilient, secure, and ready for global enterprise scale.
What You Will Do
- Customer Flow Orchestration: Lead the Customer Flow Program by engaging with Support and Field teams to translate real-world customer use cases into comprehensive validation strategies.
- Quality Strategy & SME Leadership: Define E2E Test Strategies for major features or architectural shifts, acting as the Quality Gatekeeper to eliminate blind spots.
- Release Stewardship: Own release readiness for key UEM modules—overseeing test pipelines, risk assessment, and providing Go/No-Go technical confidence.
- Continuous Enablement: Create technical playbooks and best-practice guides that empower Support and Solution Engineering teams.
- Strategic Automation Advocacy: Influence the automation roadmap, leveraging AI-assisted tools and ensuring frameworks reflect real customer workflows.
What We Are Looking For
- UEM/MDM Depth: Deep architectural understanding of platforms like Workspace ONE, Intune, or JAMF—enrollment pipelines, policy engines, compliance state machines, certificate lifecycle, and OS-level MDM protocols.
- Solution Mindset: Ability to understand how identity, endpoint security, and network configurations interact in hybrid-cloud environments.
- Cross-Functional Influence: Track record of embedding testability and observability into product architecture during design.
- Analytical & Communication Skills: Strong RCA skills and the ability to explain complex technical concepts to both developers and customers.
What You Will Bring
- 8+ years in hands-on engineering roles (Quality, Platform, Systems Engineering, or Solutions Architecture) in End-User Computing or enterprise SaaS.
- Leadership experience mentoring others and driving quality initiatives across teams.
- Curiosity & Systems Thinking with a drive to understand how things work end-to-end.
What You Can Expect
- Supportive leadership prioritizing clarity, empathy, and growth.
- Impactful work shaping modern management for millions of devices globally.
- Competitive salary, comprehensive benefits, and a culture rewarding technical excellence.
Location: India (Bangalore) |
Type: Remote / Hybrid / Onsite |
Travel: Yes
Education: Bachelor's Degree or equivalent experience.
Omnissa is an Equal Employment Opportunity company committed to providing a work environment free of discrimination and harassment.
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