Quality Assurance Manager

About Company

The company operates in the professional consulting and business services industry, supporting organizations through technology, transformation, staffing, and specialized advisory solutions.

Role Objective

• Own the accuracy and US GAAP compliance of all client accounting and bookkeeping deliverables.
• Act as the final reviewer before client delivery.
• Mentor accountants, standardize processes, and continuously improve the team's US GAAP proficiency.
• Protect client trust through rigorous quality control and capability-building.

Key Responsibilities

Quality Framework & Controls

• Define and maintain QA checklists, SOPs, and control points.
• Cover quality controls across:
• General ledger
• Reconciliations
• AP/AR
• Month-end close
• Financial statement preparation

Final Review & Sign-Off

• Perform final sign-off reviews of all client deliverables.
• Ensure accuracy, completeness, and US GAAP compliance before delivery.

Error Prevention & Quality Metrics

• Identify root causes of recurring errors.
• Drive corrective and preventive actions.
• Track quality metrics including:
• Error rates
• Rework
• On-time delivery
• Report quality metrics to leadership and clients.

Training & Mentoring

• Build and deliver structured US GAAP training.
• Coach accountants.
• Maintain a knowledge base to standardize accounting treatment and processes across the team.

Technical & Escalation Support

• Act as the escalation point for complex accounting questions and quality matters.
• Keep internal standards updated with evolving US GAAP.

Core Skills & Expertise – Must Have

• Deep, hands-on US GAAP expertise across full-cycle accounting and bookkeeping for US clients.
• Ability to make and defend correct accounting treatment decisions.
• Strong audit-grade review and quality-control discipline.
• Ability to build QA frameworks and checklists.
• Strong attention to accuracy and completeness of deliverables.
• Ability to systematically reduce errors and rework.
• Experience communicating with US clients and managing quality escalations.
• US client-facing experience ideally gained in an outsourcing, shared-services, or offshore delivery environment.

Qualifications

• Active CPA (US) or CA (India) – required.