Quality Assurance Engineer

About the Role

We are seeking a detail-oriented and proactive Manual Quality Assurance Engineer to join our growing QA team. In this role, you will help ensure the quality, functionality, and stability of our core customer-facing and backend systems.

Your contributions will support the reliability and performance of our platform, which serves a broad user base across Southeast Asia. The ideal candidate is analytical, thorough, and committed to maintaining high-quality standards through effective manual testing practices.

Key Responsibilities

• Own end-to-end manual testing efforts for Direct Platform & Apps across mobile (iOS, Android) and web platforms/backend services.
• Design, write, and execute comprehensive test cases, checklist, and exploratory tests across web and mobile platforms on product requirements and user flows.
• Perform regression, integration, exploratory, and UI/UX testing across multiple browsers and devices.
• Log detailed and reproducible bugs using tools like JIRA
• Collaborate closely with developers, designers, and PMs during sprint planning and daily standups.
• Perform basic API testing using Postman or similar tools.
• Validate API responses and backend data to ensure functional consistency.
• Contribute to continuous process improvements in QA and test documentation

Must-Have Qualifications

• 2–4 years of experience in manual software testing.
• Basic understanding of software development lifecycle and QA methodologies
• Familiarity with testing web and mobile apps (preferably in travel, hospitality, or e-commerce).
• Experience using bug tracking tools like JIRA
• Ability to write clear and detailed bug reports and test cases.
• Experience with basic API testing tools (like Postman) is an advantage
• Ability to use SQL for validating backend data.
• Strong attention to detail and analytical skills
• Knowledge of hospitality or travel-tech platforms is a plus

Nice-to-Have

• Experience with property management systems (PMS) or online booking platforms.
• Prior experience working in cross-functional remote teams.

Why Join Us

• Work on products used by millions of travelers and property owners.
• Opportunity to shape the QA process and culture for a high-impact platform.
• Collaborative, diverse, and fast-paced startup environment.
• Opportunities to grow into an automation role