Description
Duration : Permanent
Location : Hitech City, Hyderabad
Timings : Full Time (As per company timings)
Notice Period : (Immediate Joiner - Only)
Experience : 4-5 Years
Role Overview
We are looking for a QA Engineer who is passionate about ensuring quality in AI-driven voice assistant products. This role involves a mix of deep manual testing, API validation, and basic automation work using Python.
Key Responsibilities
- Perform extensive manual testing of conversational AI assistants reviewing call recordings, chat transcripts, and verifying assistant responses.
- Validate call flow quality, identify interruptions, speech recognition errors, and prompt misbehaviors.
- Test and verify new product features, enhancements, and bug fixes.
- Write detailed, scenario-based test cases for voice and text interactions.
- Perform API testing (manual or using tools like Postman) and validate integration between backend services.
- Execute basic automation scripts in Python for repetitive API or functional tests.
- Collaborate with developers and product teams to understand requirements and identify test coverage.
- Contribute to prompt testing, counter-prompt validation, and comparison testing against competitor products.
- Support release validation for multiple client-specific AI assistants.
Qualifications
- 3+ years of QA experience in a product or SaaS environment.
- Strong interest and proven ability in manual testing especially testing user experience, voice/call flows, and real interactions.
- Hands-on experience with API testing using tools like Postman, Insomnia, or similar.
- Basic Python scripting knowledge (able to read, run, or slightly modify automation scripts).
- Clear understanding of QA concepts test planning, test case design, regression, defect tracking, etc.
- Good communication skills able to clearly articulate issues, document observations, and collaborate with cross-functional teams.
- Curiosity to understand how AI assistants think, speak, and behave and eagerness to find where they fail.
(ref:hirist.tech)
