Quality Assurance Engineer II

Job: Quality Assurance Engineer IILocation: Chennai/Bangalore (Hybrid - 3 days in Office/week)

Job Summary:

Contribute to high-quality software delivery by executing functional, end-to-end, and automation tests for Salesforce and Agentforce platforms. Ensure robust defect documentation and collaborate closely with developers to resolve issues and optimize testing processes.

Key Responsibilities:

• Execute Salesforce functional and end-to-end testing to validate business requirements and user experience.



• Perform Agentforce testing, ensuring platform reliability and compliance with acceptance criteria.



• Develop and maintain test automation scripts to streamline regression and integration testing.



• Document defects and test outcomes, proactively escalating issues and participating in retrospectives.

Required Skills and Competencies:

• Automated Testing Frameworks (Capable)



• Test Automation (Capable)



• Requirements Analysis (Capable)



• Problem Solving (Capable)



• Collaboration (Capable)



• Adaptability, Artificial Intelligence, Learning to Learn (Pearson Power Skills)

Qualifications (Education & Experience):

• Experience in software quality assurance, preferably with Salesforce and Agentforce platforms.



• Familiarity with test automation tools and scripting.



• Strong documentation and communication skills.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [Confidential Information].

Job: Production

Job Family: LEARNING&CONTENT_DELIVERY

Organization: OCTO

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 25230