Quality Assurance Engineer

Company Description

Founded in 2017 in Michigan, Giggso specializes in helping enterprises navigate digital transformation while turning AI governance into a powerful advantage. As a certified Minority Business Enterprise (MBE), Giggso draws upon diverse problem-solving approaches to empower Fortune 500 clients worldwide in transforming AI pilots into profitable centers. With expertise at the intersection of Governance, Risk, Compliance (GRC), and Engineering, Giggso addresses challenges in AI governance to deliver tailored solutions. Our mission is to eliminate AI governance bottlenecks by making it a competitive edge. Learn more about us at www.giggso.com.

Role Description

This is a full-time, on-site role for a Quality Assurance Engineer based in Chennai. The role includes executing test cases, conducting manual testing, and contributing to the quality assurance process.

Key Responsibilities:

• Design, develop, and execute detailed manual test cases based on product and system requirements.
• Perform end-to-end testing on Android-based devices, including system-level validation.
• Execute device testing scenarios including firmware validation, regression testing, upgrade/downgrade testing, and stability testing.
• Flash Android devices with different builds (user, userdebug, eng) and validate post-flash behavior.
• Understand and validate differences between test key and release key builds, including signing, certification, and production readiness validation.
• Perform N-1 to N upgrade testing and validate OTA scenarios.
• Identify, document, and track software defects using Jira or equivalent defect management tools.
• Capture logs (adb logs, bugreports, tombstones) and perform basic log analysis to assist engineering teams.
• Follow detailed test steps with high execution discipline and ensure accurate test reporting.
• Collaborate closely with developers and cross-functional QA teams to ensure high-quality deliverables.
• Participate in requirement reviews and test case reviews to provide QA feedback early in the cycle.
• Maintain and update test results using test management tools such as Zephyr or TestRail.

Requirements:

• Minimum 5 years of experience in manual QA, preferably in Android or embedded device environments.
• Strong hands-on experience with Android device testing and system-level validation.
• Experience flashing devices and working with different Android build types (user, userdebug, eng).
• Clear understanding of test key vs release key builds and production certification implications.
• Familiarity with ADB commands, log collection, and basic log analysis.
• Experience with OTA upgrade/downgrade validation.
• Solid understanding of software QA methodologies, tools, and processes.
• Hands-on experience with Jira and test management tools (Zephyr, TestRail, or similar).
• Strong analytical and troubleshooting skills.
• Excellent communication skills and ability to work in cross-functional environments.
• Ability to strictly follow test procedures and complete execution with high attention to detail.