Quality Assurance Engineer

Position: QA Engineer GenAI / VoiceAI / IVR

Experience: 48 Years

Location: Noida

Employment: Full-time | Immediate Joiners Preferred

Role Summary:

Responsible for testing and assuring quality of GenAI, VoiceAI, Telephony, and IVR systems, ensuring reliable, secure, and high-performing conversational AI solutions.

Key Responsibilities:

• Test GenAI/LLM responses, prompts, and AI guardrails
• Perform VoiceAI, ASR/TTS, IVR, and telephony (SIP, call flows) testing
• Execute functional, integration, and automation testing
• Analyze logs, APIs, and backend systems to ensure end-to-end quality

Required Skills:

• 48 years QA experience
• GenAI / LLM testing, VoiceAI & IVR testing
• Telephony, SIP, CCaaS platforms
• API testing (Postman/REST) & automation scripting (Python/Java)