Quality Assurance Engineer

About AiSensy

AiSensy is a WhatsApp-based Marketing & Engagement platform enabling businesses to drive customer engagement, retention, and revenue growth through WhatsApp.

Trusted by over 210,000+ businesses, AiSensy facilitates 800+ crore WhatsApp messages annually between businesses and their customers. The platform powers billions of customer interactions every year and continues to scale rapidly.

Leading brands including Adani Group, Delhi Transport Corporation, Godrej Group, Aditya Birla Hindalco, Wipro, Asian Paints, Vivo, PhysicsWallah, India Today Group, Yakult, Skullcandy, and Cosco trust AiSensy to grow their business through WhatsApp.

Businesses using AiSensy generate 25–80% of their revenue through WhatsApp-powered customer engagement.

AiSensy is a mission-driven, high-growth SaaS startup backed by Marsshot.vc, Bluelotus.vc, and 50+ angel investors.

About the Role

We are looking for a QA Engineer (Automation) with 2–5 years of experience to ensure the quality, reliability, and performance of AiSensy's web applications, APIs, and platform.

You will primarily focus on automation testing while also performing manual exploratory testing when required. Working closely with Engineering, Product, and DevOps teams, you will help build scalable automation frameworks, improve release quality, and ensure every product release delivers an exceptional customer experience.

Key Responsibilities

Automation Testing

• Design, develop, and maintain automated test scripts for web applications using Selenium, Playwright, Cypress, Appium, or similar tools.
• Build and maintain scalable automation frameworks for functional, regression, smoke, and end-to-end testing.
• Automate REST API testing using Postman, Rest Assured, or similar tools.
• Integrate automated test suites into CI/CD pipelines using GitHub Actions, Jenkins, or GitLab CI.
• Improve automation coverage and reduce manual testing effort.
• Generate automation reports and track test execution metrics.

Manual Testing

• Perform exploratory, functional, regression, and usability testing.
• Validate new features before production releases.
• Reproduce customer-reported issues and verify bug fixes.
• Prepare detailed bug reports with clear reproduction steps.

API & Backend Testing

• Test REST APIs using Postman or similar tools.
• Validate API responses, authentication, error handling, and business logic.
• Verify backend workflows and data consistency.

Quality Assurance

• Collaborate with Product Managers and Developers to understand requirements.
• Participate in sprint planning, backlog refinement, and release planning.
• Review product requirements and identify test scenarios early in the development lifecycle.
• Ensure high product quality before every production release.

Collaboration

• Work closely with Engineering teams to resolve defects quickly.
• Participate in code reviews for test automation.
• Continuously improve QA processes, automation standards, and release quality.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 2–5 years of experience in Software Testing or Quality Assurance.
• Strong experience in Automation Testing.
• Hands-on experience with Selenium, Playwright, Cypress, Appium, or similar automation tools.
• Experience testing REST APIs using Postman, Rest Assured, or similar tools.
• Good programming knowledge in Java, JavaScript, Python, or TypeScript.
• Understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
• Familiarity with Agile/Scrum development methodologies.
• Experience with Git and version control systems.
• Strong analytical and debugging skills.

Preferred Qualifications

• Experience integrating automation with CI/CD pipelines.
• Knowledge of Jenkins, GitHub Actions, or GitLab CI.
• Experience with BrowserStack or Sauce Labs.
• Familiarity with performance testing tools such as JMeter or k6.
• Knowledge of BDD frameworks such as Cucumber.
• Experience working in a SaaS or product-based company.
• Basic SQL knowledge for database validation.

What Success Looks Like

• Deliver high automation coverage across product modules.
• Reduce regression testing effort through effective automation.
• Identify defects early and improve release quality.
• Maintain stable automation frameworks and CI/CD integration.
• Collaborate effectively with Engineering to deliver reliable product releases.
• Continuously improve QA processes and testing efficiency.

Why Join AiSensy

• Work on a product used by 210,000+ businesses.
• Solve quality challenges for a large-scale SaaS platform handling billions of customer interactions.
• Build automation frameworks using modern testing tools and technologies.
• Collaborate with a highly talented Engineering team in a fast-growing startup.
• Competitive compensation, ownership, learning opportunities, and rapid career growth.