Quality Assurance Analyst

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibilit

yIndia Hybrid: Noid

aThis is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida/Bengaluru (1 to 2 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices

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TIDS Sr Software Quality Assurance Analy

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As a Software Quality Assurance Sr Analyst (Payroll QA) you will be a part of the QA team using your technical knowledge to understand requirements and working with Design team focused on testing, troubleshooting, and improving applications for our clients. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on the client experien

ce.Responsibilit

• iesCommunicate with Leads, Business Analysts, Solution Developers to have a clear understanding of the testing sc
• opeAnalyze technical documents & Data flow Diagrams to identify high-level test scenar
• iosManaged and validated Defined Benefits pension payment processing across multiple payment methods including Cheque, Wire, Direct Deposit/EFT and Pre-Authorized Debit (PA
• D).Worked extensively on various DB pension pay schedules ensuring timely and accurate benefit disburseme
• nt.Performed overpayment analysis, reconciliation activities, recovery processing, and financ
• ialbalancing for pension administration syste
• ms.Validated multiple payroll cycles including weekly, bi-weekly, semi-monthly, and monthly payrolls for accurate pensionable earnings and contribution calculatio
• ns.Reviewed and tested Defined Benefits optional forms of payment including Single Life Annuity, Joint & Survivor & Lump Sum optio
• ns.Apply structured testing techniques to develop positive and negative test ca
• sesEnsure 100% test coverage while developing test ca
• sesBuild manual test scripts by identifying expected results and corresponding test data for execut
• ionMaintain the test suite up to date based on newly added or change in existing functionalit
• iesInform QA Leads about resources (e.g. data, environment, etc.) required for test execut
• ionFollow-up on resolution of defects within the established timeframe and perform retest as requi
• redWork closely and report testing progress to QA Le
• adsRaise the flag when foreseeing major risks in terms of deadline or on the quality of product being delive
• redCarry out all QA related tasks as per the defined standards and procedu

res
Succeeding as a Software Quality Assurance Sr Analyst, will require the following

corequalifications and sk

• ills
  Relevant experience in a similar role for 4 - 6 y
• ears. Good Understanding in creation of Test Plans & designing Test Scenar
• io's. Good Understanding of STLC, Testing / UAT Testing/ Smoke Te
• sting Basic Knowledge of Automation Testing & Writing SQL qu
• eries Strong Understanding of Canada or US Defined Benefit D
• omain Good Analytical & Logical S
• kills Assess impact of changes and identify corresponding test cases for regression te
• sting Propose solutions or workarounds to counteract problems encoun
• tered Support and peer-review tasks of other QA reso