Quality Assurance Analyst

Job Summary:

The Senior Quality Assurance Analyst will play a crucial role in ensuring the highest quality of software products through meticulous testing methodologies and frameworks. This position involves designing comprehensive testing strategies and collaborating with project teams to deliver outstanding software solutions that meet client needs and organizational standards.

Key Responsibilities

• :Design the full testing framework, including unit, integration, system, regression, UAT, and performance testing tailored to ServiceNow customization
• .Collaborate closely with project teams to understand application requirements, create test cases, and ensure comprehensive test coverage
• .Coordinate with business owners, developers, and end-user representatives to ensure test scenarios reflect real-world usage across different regions, roles, and support request types
• .Review manual test cases and user stories within Azure DevOps projects
• .Create and manage test cases, test data, and defects in Azure DevOps
• .Participate in sprint planning and retrospective sessions to promote best practices in testing
• .Monitor defect trends, test coverage metrics, and quality KPIs throughout the project lifecycle to refine the testing approach and prevent recurring issues across release cycles

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Requirement

• s:8+ years of hands-on experience with open-source testing tools such as Selenium, TestNG/JUnit, Cucumber, and Appiu
• m.4+ years of experience using the Azure DevOps platfor
• m.Solid experience in API testing with tools like Postman and Rest Assure
• d.Experience in automating system integration tests and end-to-end test
• s.4+ years of experience in mobile automation using Appium and cloud platforms like BrowserStack or LambdaTes
• t.Proficient in JavaScript frameworks such as CypressIO and experience with testing in Node.js, React, Angular, or similar framework
• s.Strong knowledge of Rest APIs and experience in REST API methods and operations, including data serialization using JSON librarie