Quality Analyst

Job Title: Quality Specialist

Location: Chennai

Company: Trace One Technology India Pvt Ltd

Experience: 5–8 Years

About the Role

Trace One is a global leader in SaaS-based Product Lifecycle Management (PLM) solutions, supporting companies across Food & Beverage, Cosmetics, and Chemical industries. Our platform helps manage product R&D, regulatory compliance, and quality processes.

Due to strong business growth, we are looking for an experienced Quality Specialist to join our Professional Services team. You will be part of a customer-focused international team, ensuring the quality, stability, and reliability of our solutions.

Key Responsibilities

• Validate and verify that reported bugs are properly resolved
• Design, write, and execute comprehensive test cases for configured and customized solutions
• Ensure delivered functionalities align with customer requirements and business needs
• Investigate complex issues and report bugs to the Professional Services team
• Participate actively in customer project execution and delivery activities
• Provide technical support and guidance to internal teams (Help Desk, Implementation Teams)

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Role & Responsibilities

• Plan, coordinate, and execute testing activities to ensure high product quality.
• Ensure all changes comply with QA standards, processes, and best practices
• Monitor application health before delivering configurations or fixes to customers.
• Identify, analyze, and report regression issues proactively
• Contribute to continuous improvement of QA processes and methodologies.

Reporting & Collaboration

• Reports to: Technical Manager.
• Collaborates with: Technical Implementation, Help Desk, and Product teams

Required Skills & Qualifications

• 5–8 years of experience in software quality assurance and testing.
• Strong knowledge of HTML, CSS, and XML
• Solid understanding of QA methodologies and SDLC
• Experience with relational databases (MSSQL/Oracle preferred)
• Good understanding of OOP concepts (C# preferred)
• Strong analytical and problem-solving
• skillsAbility to manage multiple tasks and priorities
• effectivelyExcellent verbal and written communication skills in English
• Self-driven with a proactive get things done attitude
• Ability to work independently as well as in a team environment
• Willingness to learn and adapt to new technologies

Preferred Skills:

Experience in different types of testing (Unit, Performance, Security)

Familiarity with Microsoft tools (Visual Studio, TFS, Azure)

Experience working in customer-facing or SaaS environments

Additional language skills are a plus