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Quality Analyst - Service Desk
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Role - Quality Analyst - Service Desk
Experience Required - 2+ Years of Experience in Service Desk | 1+ Year of experince as Quality Analyst
Skills:
Service Desk | Technical Support | Microsoft Suite | Technical Helpdesk | Active Directory
Call Monitoring | Call Audit | QC Tools | RCA
Other Details:
Location - Bangalore / Pune
CTC - Up to 7 LPA
US Shift | Night Shifts
Notice - 0 -30 Days
Any Graduates
Job ID: 148774701
Skills:
Itil, Advanced Excel, Root Cause Analysis, Process Documentation, SLA metrics, Data analysis and reporting
Skills:
Defect Management, Call Monitoring, Call Audit
