Job Role:
We are looking for a Quality Analyst with hands-on experience (1-2 Years) in manual and automation testing for web applications, chatbots, dashboards, APIs, and GenAI-based systems. The candidate should be comfortable working closely with developers, product teams, and automation workflows to ensure high-quality releases across multiple products and integrations.
The role involves testing dashboards, chatbot flows, APIs, sockets, Redis-based systems, and Node.js applications along with automation and sanity testing.
Key Responsibilities
- Perform functional, regression, sanity, and end-to-end testing for web applications and dashboards
- Test chatbot flows, conversational journeys, and GenAI-based interactions
- Validate chatbot scenarios including:
- Talk to Agent
- S2S flows
- Templates
- IGA integrations
- Execute local flow testing using hardcoded or mock setups when required.
- Validate dashboard data accuracy, UI behavior, and cross-page consistency.
- Perform API testing and support API automation using standard QA tools and frameworks.
- Test Redis- and socket-based implementations for functional correctness and stability.
- Perform Node.js upgrade sanity, compatibility, and release validation testing.
- Create, review, and maintain test cases, test plans, bug reports, and QA documentation.
- Collaborate with developers to reproduce, debug, and retest issues.
- Participate in release validation, production sanity checks, and post-deployment verification.
Required Skills
- 1–2 years of experience in QA/testing.
- Strong understanding of Manual Testing concepts.
Hands-on experience with:
- JavaScript
- Node.js
- MongoDB
- Selenium
- API Automation
- Experience with REST APIs and tools like Postman
- Basic understanding of chatbot or conversational AI testing.
- Familiarity with WebSockets, Redis, browser console, and network debugging.
- Good knowledge of test case design, defect tracking, and test execution.
Good to Have
- Experience testing GenAI applications, AI assistants, or chatbot platforms.
- Exposure to automation frameworks such as Playwright, Cypress, or similar.
- Familiarity with CI/CD pipelines and release workflows.
- Basic understanding of performance or load testing.
- Exposure to cloud environments such as AWS, Azure, or GCP.
What We're Looking For
- Strong analytical and debugging skills
- Attention to detail
- Good communication and collaboration skills
- Ability to work in a fast-paced startup environment
- Curiosity to learn new tools, technologies, and testing approaches.
Preferred Qualification
- Bachelor's degree in Computer Science, IT, or related field
- Certifications in testing or automation are a plus
Interview Focus Areas
Candidates may be evaluated on:
- Manual testing fundamentals
- API testing and automation
- JavaScript and Node.js concepts
- MongoDB queries and understanding
- Chatbot flow validation
- Bug reporting and debugging approach
- Real-time issue handling and sanity testing
