Experience in Contract drafting / Creating / Validating
The Quality Specialist shall be responsible for Service Delivery Quality in the areas assigned
Perform activities delegated as per Service Quality Plan
Identify metrics to be tracked for the processes, Report the Table F performance on monthly basis
Perform root cause identification of process failures and implementation of corrective/preventive actions
Understanding Process of Transaction Monitoring, Validation of Sampling Plan on Qtr. basis, Random audit of TM process on key controls like %age audit, Sampling method adherence
Process Management: Auditing, Gap Assessment, Root cause analysis, Coaching & Feedback
Problem solving skills, Data Analysis, Presentation Skills
Ability to or have handled Client Governance
End-to-end Order-to-Cash (O2C) operations for LinkedIn's B2B business
convert P.O to Sales order. - Sales order creation