C
Quality Analyst
Job Description
Job Description
This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role.
Job Description - Grade Specific
Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
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About Company
Skills:
JIRA, Sql, Typescript, Jmeter, Restassured, Javascript, Selenium, Postman, Playwright, ClickUp, Cypress, Notion
Skills:
Power Bi, Tableau, Reporting Tools, Microsoft Excel, Transcription Technologies, speech analytics, Business Analytics, AI-driven Analytics, Data Visualization Tools, Conversational Intelligence Solutions, Quality Analytics, Speech Analytics Platforms, CRM Platforms, Customer Experience Analytics
Skills:
speech synthesis , Synthesis, Speech, Acoustics, Annotation
Skills:
Google Cloud Platform, Call Quality Auditing, Calibration Sessions, Dialogflow CX, Genesys Cloud, Quality Assurance Frameworks, SLA Compliance Auditing, GCP Call History, Speech Analytics Tools
Skills:
Quality Analysis, Testing Methodologies