3–5 years of experience in CCM/document composition with strong hands-on expertise in Quadient Inspire.
Proven ability to build and scale templates/components for high-volume communications with strong attention to detail.
Experience troubleshooting template, layout, and data-mapping issues and delivering fixes with quality and speed.
Working knowledge of AI concepts and ability to support AI-enabled improvements in communication workflows. Key Responsibilities: Quadient Inspire Development & Scaling
Design, develop, and enhance document templates and communication journeys using Quadient Inspire for high-volume, scalable delivery.
Build reusable components, styles, and modular template structures to improve maintainability and speed of delivery.
Configure and optimize batch and on-demand output generation for print and digital channels while meeting performance SLAs. Integration, Data & Quality
Integrate data sources and transform input data to support personalized content rendering and accurate output formatting.
Troubleshoot composition issues, layout defects, data mapping errors, and output inconsistencies; provide root-cause fixes.
Partner with QA to define test cases, validate output accuracy, and ensure regression coverage for template changes. Collaboration & Delivery Excellence
Work with stakeholders to clarify requirements, propose template approaches, and estimate effort for enhancements and releases.
Maintain documentation for templates, components, data mappings, and deployment processes to support team scalability.
Contribute to continuous improvement by recommending best practices for versioning, template governance, and release readiness. AI-Enabled Enhancements
Support initiatives that apply AI to improve content quality, validation, and automation within CCM workflows.
Assist in exploring AI-driven approaches for anomaly detection in output, intelligent content suggestions, and improved data checks. About us: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity; sexual orientation, religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
