Responsibilities
- Quality Assurance & Process Control
- Ensure end-to-end quality control for Tap Hole Clay products across all stages of manufacturing.
- Monitor raw material quality, validate supplier inputs, and ensure compliance with specifications.
- Oversee critical processing parameters and maintain operational consistency.
- Conduct routine and special quality checks to ensure product reliability and performance.
- Testing & Standard Compliance
- Implement and adhere to testing protocols based on industry standards and internal guidelines.
- Analyze results from laboratory tests and production trials to identify deviations.
- Prepare and maintain testing documentation, certificates, and compliance reports.
- Defect Analysis & Corrective Action
- Investigate quality deviations, customer complaints, and internal non-conformances.
- Perform root cause analysis (RCA) and implement corrective and preventive actions (CAPA).
- Work closely with Production and R&D to improve product consistency and reduce defects.
- Cross-Functional Collaboration
- Coordinate with Production for process optimization and operational improvements.
- Align with R&D for new product trials, performance evaluations, and reformulations.
- Liaise with Procurement for supplier quality assessment and raw material improvements.
- Support the Sales team with technical queries, customer feedback, and product performance insights.
- Continuous Improvement
- Drive QPC-related improvement initiatives to enhance product quality, reduce cost, and optimize processes.
- Contribute to standardization activities, documentation updates, and quality audits.
- Promote best practices and ensure compliance with all safety and QPC requirements.
Skills & Competencies
- Bachelor's/Master's degree in Ceramic Engineering, Chemical Engineering, Materials Science, or related field.
- 7–12 years of experience in Quality Control/Quality Assurance within refractory manufacturing (preferably Tap Hole Clay or allied products).
- Strong understanding of raw materials, formulation, and refractory processing techniques.
- Experience in testing standards, quality systems, and manufacturing process control.
Calderys Group
Calderys is a leading global solution provider for industries operating in high temperature conditions . The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes.
As an international business with a presence in more than 30 countries and a strong footprint in the Americas through the brand HWI, a member of Calderys, we offer our employees a world of opportunity.
With a legacy of over 150 years, and an unwavering commitment to excellence, we continue to shape our future through teamwork, customer-centricity and a proactive mindset. We are the vital partner of all high temperature industries and our purpose places sustainability and innovation at the heart of our business. It reflects our reason for existing: to support our customers building a better world through sustainable solutions.
Our values are a driving force in this purpose: We are tenacious, accountable, multicultural and authentic..
In our company, performance is recognized and learning is promoted. Our services and solutions depend upon the expertise and commitment of our employees. So we ensure that they have the scope and opportunities to develop their potential within a diverse, inclusive and collaborative setting. It is an environment for people to grow, where every day is a new day and more exciting than the last.
Calderys - Forged in legacy. Fueled by excellence.
For more information, please visit Calderys.com
