QPC Manager

Roles & Responsibilities

• Lead quality control of raw materials, processes, and finished refractory products, ensuring compliance with defined quality standards.
• Drive quality improvement, complaint reduction, root-cause analysis, and corrective/preventive actions to improve product performance.
• Plan and execute product development, customization, process optimization, and cost-reduction initiatives.
• Ensure incoming raw material evaluation, finished-goods inspection, laboratory testing, and calibration/maintenance of lab equipment.
• Ensure compliance with ISO, QMS, Calderys systems, safety requirements, and applicable quality standards.
• Lead and coordinate with R&D, Marketing, Projects, Application, Supply Chain, customers, and suppliers, while training and managing the quality team.

Skills & Competencies

• B.Tech in Ceramic Engineering is mandatory, with a minimum 5 years of experience in Quality Control/Quality Management in the refractory industry, specifically monolithics/bricks.
• Strong knowledge of ceramics, refractories, refractory testing, characterization techniques, and laboratory practices.
• Good understanding of mineralogy, crystallography, phase diagrams, and refractory property–performance correlation.
• Hands-on experience in raw material testing, finished-product evaluation, process control, and refractory installation/application.
• Strong analytical, problem-solving, quality improvement, and root-cause analysis skills with a focus on reducing customer complaints.
• Strong leadership, team building, communication, stakeholder management, and proficiency in MS Office & Google Sheets.