QA & Testing Senior Analyst

• Design, develop, and execute functional and automated test cases for Salesforce software applications
• Develop reusable software test scripts using test automation tools like Provar
• Work closely with software engineers, technical product owners, and business partners to understand requirements and translate them into test plans
• Review user stories and requirements to ensure testability and completeness
• Perform functional, regression, integration, and performance testing on Salesforce components
• Validate Salesforce configurations, customizations (Apex classes, triggers, Visualforce, Lightning components), and integrations
• Participate in Agile/Scrum ceremonies including sprint planning, daily stand-ups, and retrospectives
• Ensure test environments are properly set up and maintained
• Implement and follow QA best practices and standards
• Identify areas for test process improvement and implement solutions
• Consults with teammates and business partners in resolving questions during the testing process
• Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering testing
• Recognized internally as a subject matter expert on quality assurance
• Participate in root cause analysis and provide recommendations to prevent recurrence of issues

Qualifications

Required Skills:

• Excellent analytical and problem-solving skills
• Strong communication skills with the ability to clearly report issues and collaborate with team members
• Proficiency in QA methodologies, tools, and processes
• Conga Contract Lifecycle Management (CLM) testing experience a big plus
• Familiarity with Salesforce development and customization components (eg, Apex, Lightning, Flows)
• Familiarity with API testing using Postman or similar tools

Required Experience & Education:

• 4+ years of software QA experience, with at least 2 years focused on Salesforce testing
• 1+ years software test automation experience
• Experience with test automation tools such as Provar or similar
• 4 year University degree in Computer Science, Information Systems, or a related technical discipline
• Strong desire to learn
• QA or test automation certifications (eg, ISTQB, Provar, Certified Selenium Professional) are desirable
• Salesforce certifications such as Salesforce Administrator is a plus