Proven experience as a Quality Assurance Engineer in a SaaS or technology company.
Experience with DevOps tools, change sets, or deployment management.
Excellent communication skills and ability to collaborate with cross-functional teams and stakeholders.
Strong analytical and problem-solving abilities.
Any ERP or CRM Exposure
Knowledge of testing integrations, end-to-end system processes.
Demonstrated ability to think outside the box.
Define testing strategy, develop and analyze test plans, create and execute tests, communicate issues/findings, manage defects, document test results, generate test reports, conduct release readiness reviews, and review documentation
Analyze requirements, design documents and use cases in order develop, modify and execute test cases/scenarios to ensure functional requirements have been satisfied
Ability to manage defect reporting such as Azure Devops
Work with developers and business analysts in a team oriented, collaborative environment to ensure quality throughout the development cycle.
Participate in all project related meetings, knowledge sessions, etc.
Maintain documentation of test results and execution status to communicate to IT stakeholders, PM, BA, Dev, Service Manager and Service Team Lead
Tracks quality assurance metrics such as test execution %, first time pass rate, defect densities and defect counts
Ability to meet deadlines, deliverables, accept and manage changing priorities and address issues quickly and professionally
Stay current on progressive technologies/self-motivation to learn new methodologies and techniques that will enhance job performance
Coordinate and collaborate with on and offshore team members to ensure continuous delivery of work and process adherence
Provide guidance, support, and mentoring to junior testers
Review requirements specifications to provide timely and meaningful feedback.
Help define, improve and implement test processes and tools.
Strong understanding of Agile/SCRUM methodologies
Perform thorough regression testing when bugs are resolved.
Create test coverage documentation, test execution plans, and metrics reports.
Create, organize, and maintain test plans, test suites, and test cases based on project requirements and acceptance criteria, and to identify and prioritize manual test cases for automation.
Mandatory experience in Web Application /Mobile Testing (Android & iOS).
Strong experience in Manual Testing and Test Automation.
Good to Have Skills
Experience with Playwright automation framework.
Knowledge of API testing tools such as Postman or Rest Assured.
Exposure to cloud-based testing environments.
Understanding of performance testing concepts.
Experience with automation framework design and maintenance
General Requirements
Interest in taking ownership on products and projects.
Flexibility to meet continuously changing priorities and challenges.
Needs to possess excellent communication and people skills.
Ability to multitask, meet deadlines and stay calm under pressure.