QA Lead

About Jet2:  
 
Jet2 is one of UK's largest airline and holiday operators. We have our headquarters in Leeds, UK. We are present in Leeds, UK and Pune, India.   
 
We have our IT innovation centre where we work on top notch technologies to develop products and provide services to our customers. Jet2TT, innovation centre at Pune, India, is captive technology centre of Jet2.  
 
Our amazing teams in India and UK work in collaboration in a fast paced and agile environment to develop, innovate and leverage the latest technologies to best in class software using state-of-the-art practices.   
 
We have a devoted team of more than 11,000 colleagues across the globe, supporting the ever-growing demand of Jet2.com and Jet2holidays. Our success lies in giving our customers a great experience. With a success story that stretches back over 40 years, more than 50 million customers have flown with Jet2.com. Jet2holidays has welcomed more than 3.1 million customers in the most recent year.  
 
Our ethics are strong. Our values help people drive change, be present and give our customers the best experience with us.  
 
Values  
•    Be Present  
•    Take Responsibility  
•    Create Memories  
•    Work As One Team  
   
To know more:  
 
About Jet2, please visit https://www.jet2.com  
About Jet2TT, please visit https://jet2traveltech.com/index.html  
  
We're Virtual:  
•    Working virtual has helped us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives and spend less time commuting.  
•    We are reimaging the tech workplace of the future by making a permanent transition to virtual work for most of our team in India  
•    Of course, being together in person is an important part of our culture and shared success, we'll collaborate in person at a regular cadence and with purpose  
•    People managers & leads would need to have more cadence with their people physically  

You're an ideal candidate for us if...  
 
•    Your ability to rise above, think and see beyond the here and now is matched only by your intellectual curiosity.  
•    You consider yourself to be a student of the world who thrives in an ever-changing environment that holds within its new challenges and chances to prove your expertise.   
•    You level up when you have the opportunity to teach others and empower those around you to excel.  
•    Effectively translating business requirements into self-running software to automate and make the best use of latest technology.  
•    Helping cross-functional teams to solve for business problems and develop solutions that enable us to redefine a best-in-class customer experience.  
•    Encouraging the project teams that you oversee to work collaboratively and to aim for insight-driven outcomes.  

A typical day in your role:   

•    Oversee and guide QA team to ensure high-quality, on-time delivery with maximum team utilization across sprints. 
•    Drive excellence in both manual and automation testing, ensuring adherence to best practices and industry standards.  
•    Establish and execute comprehensive testing strategies (functional, non-functional, Integration and regression) ensuring minimal defects and slippage. 
•    Drive the automation strategy to improve coverage, stability, and maintainability, while proposing innovative solutions to enhance efficiency and testing processes. 
•    Lead test planning, estimation, and execution in all testing phases/environments from requirement gathering till Live release with a focus on reducing test effort variance and improving test cycle predictability. 
•    Collaborate with cross-functional teams to address testing needs, raise and resolve dependencies, and track risks to closure. 
•    Support in Hiring, onboarding, mentoring and coaching QA team members, ensuring skill development through training, assessments, and knowledge sharing. 
•    Ensure effective defect triage and management, with a focus on reducing defect slippage to production and maintaining high-quality testing outcomes. 
•    Drive improvements in test processes, encourage innovation through workshops and hackathons, and implement new tools and frameworks to solve ongoing challenges. 
•    QA representative in all Agile and Safe events, ensuring alignment with Agile release criteria and meeting team objectives in a fast-paced, dynamic environment. 
•    Foster a collaborative, outcome-focused culture, maintaining high team morale, promoting a One Team mindset, and supporting team engagement activities. 

Essential Qualifications: 

•    10+ years of QA Engineering and QA automation experience 
•    2+ years of experience in leading software testing teams, establishing and executing comprehensive manual and automation strategies 
•    4+ years of hands-on experience with test automation and BDD  
•    Proficient in atleast 1 programming language (Ideally c#)  
•    Expertise Fullstack Web Application Testing, and System Integration Testing. 
•    Proficient in different .net frameworks and Microservices architecture •     2+ Years working in DevOps and Agile environment •     Proficient in database querying using SQL Server. 
•    Good analytical and troubleshooting skills.  
•    Bachelors/Masters/Doctorate in Computer Science or equivalent 

Nice to Have: 
•    Prior experience with Azure and AWS 
•    Exposure to the containerized deployment model 
•    Ability to work in a cross-functional and cross-domain environment and drive discussions with various leaders across the company