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Virtusa

QA - KPO / BPO Audits

Virtusa
Hyderabad
5-10 Years
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Job Description

  • Audit Verification: Audit verified statements processed by KPO Associates, ensuring all data aligns with required standards and specifications.
  • Mismatch Validation: Validate that any mismatches in data have been correctly identified, classified, and resolved per guidelines.
  • Feedback & Error Handling: Provide detailed feedback on identified issues, highlighting errors or inconsistencies, and ensure timely resolution.
  • Reporting & Recommendations: Prepare quality reports, identifying trends, issues, and process bottlenecks; recommend actionable improvements to enhance process efficiency.
  • Compliance Adherence: Ensure that all processes comply with standard operating procedures (SOPs) and internal/external compliance guidelines.
  • Training & Calibration: Participate in calibration and training sessions, sharing insights and helping improve team understanding of best practices and standards.

Required Skills & Qualifications:

  • Educational Background: Bachelor's degree in any discipline, Finance or Commerce preferred.
  • Experience: Minimum of 5 years in QA or audit-related processes.
  • Analytical Skills: Strong ability to analyze data, identify discrepancies, and apply corrective actions.
  • Attention to Detail: High level of accuracy in validating data and identifying anomalies or inconsistencies.
  • Documentation & Reporting: Excellent documentation skills for maintaining audit reports, quality analysis, and process improvements.
  • Communication Skills: Strong written and verbal communication for effective feedback and reporting.
  • Process Improvement: Ability to recommend process optimizations based on audit findings.
  • Compliance Focused: Experience working within SOPs and compliance frameworks.

More Info

Job Type:
Permanent Job
Industry:
Information Technology
Role:
Other Roles
Function:
Others
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.

Job ID: 118077151

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Last Updated: 07-01-2026 09:40:34 AM
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