QA Enginner

Position Statement / Purpose: 

This role is responsible for monitoring the performance and availability of the (Web and Mobile application) for our client as per predefined frequency. The role shall drive this through the testing management and providing feedback to development on what needs improvement in order to produce top-quality software programs that meet customer expectations.

Key Deliverables (Key Result Areas): 

• Monitoring SLA and Highlight if any SLA Miss.,
• Tracking and Reporting Defects
• Collaboration
• Support Function
• Interaction with stakeholders
• Multitasking
• Attention to Detail
• Familiarity

Key Responsibilities (Job Description): 

•  Monitoring SLA and Highlight if any SLA Miss: QA Engineer will need to monitor the availability of web and mobile applications and report any issues or SLA Missed to relevant stakeholders. 
• Tracking and Reporting Defects: Conducting Quality Assurance (QA) tests and inspections to identify defects or errors.
•  Collaboration: Creating and implementing quality control procedures and standards. Collaborating with cross-functional teams to address and resolve quality issues. Developing and maintaining documentation for QA processes and procedures.
•  Support Function: Providing training and support to team members to improve overall quality performance. Staying updated with industry best practices and emerging trends in quality management. This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities
• Interaction with stakeholders: Proactive and prompt communication with internal stakeholders to resolve their queries quickly and accurately.
•  Multitasking: Job demands multi-tasking with good Analytical, Logical Reasoning Skills with Smart and quick thinking.
• Attention to Detail: Strong attention to detail and analytical skills. Proficiency in quality assurance methodologies and tools.
• Familiarity: Familiarity with relevant regulations and compliance standards (if applicable to the industry).