- Experience: 5 +years
- Location: Noida
- Note: Looking for Immeidate to 30days Joiners only
- Send resumes to: [Confidential Information] with below details:
- Name:
- Exp:
- CTC:
- ECTC:
- Notice period:
- Current location:
Job Description:
Key Responsibilities
- Development Testing: Design, document, and execute test plans for features with automation in picture.
- Bug Replication & Verification: Replicate complex production issues reported by customers, often with incomplete information, within a controlled test environment.
- Help the L1 team to explain the solution for the issues and share documentations.
- Root Cause Analysis: Collaborate with L3 Support Engineers to perform deep-dive analysis and isolate the source of defects across our product..
- Test Planning & Execution: Design, document, and execute targeted test plans for bug fixes and hotfixes, ensuring comprehensive coverage of the reported issue.
- Regression Testing: Conduct thorough regression testing to certify that a fix has not introduced new problems into the platform.
- Test Environment Management: Own and maintain the support team's test lab, which includes a variety of mobile devices, operating systems (iOS,Android, Windows, Chrome), and customer-like configurations.
- Defect Management: Write clear, concise, and detailed bug reports in Jira, providing engineers with all the necessary information to resolve issues efficiently.
Required Skills & Qualifications
- Experience: 5+ years of hands-on experience in a Quality Assurance role, preferably within a product support, sustaining, or post-release team.
- Must have used JIRA
- Strong communication skils
- Nice to have - MDM Domain Knowledge:
- A strong understanding of Mobile Device Management (MDM) concepts, including device enrollment, policy management, and application deployment.
- Proven experience testing on both iOS and Android platforms from a device management perspective.
- Technical QA Skills:
- Experience testing single-page applications (SPAs) built with modern frameworks (React preferred).
- Proficiency in API testing using tools like Postman etc.
- Demonstrated ability to read and interpret application logs to assist in troubleshooting.
- QA Fundamentals:
- Expertise in QA methodologies and the software development lifecycle.
- A meticulous, detail-oriented approach to testing and documentation.
- Flexible to work in shifts.
Preferred Qualifications
- Experience with QA test automation frameworks (e.g., Selenium, Cypress, Playwright) for building regression suites.
- Good to have experience testing a commercial MDM, UEM.
- Familiarity with querying databases (SQL or NoSQL).
- Basic understanding of Node.js to better collaborate with the engineering team.
