QA Engineer - GenAI, VoiceAI, Telephony, and IVR testing

5-8 Years

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Early Applicant

Job Description

Required Skills & Experience

Technical Skills

5–8 years of experience in software testing.
Hands-on experience in GenAI / LLM testing, prompt validation, response evaluation, and guardrail testing.
Strong experience in VoiceAI systems, ASR/TTS validation, voice bot testing, and multimodal testing.
Proven experience in Telephony and IVR testing—SIP, call flows, routing, voice apps, VXML, CCaaS platforms.
Experience with API testing tools (Postman, REST Assured), log analysis, and debugging.
Good understanding of automation frameworks and scripting languages (Python, Java, or similar).

Soft Skills

Strong communication and analytical skills.
Ability to work with cross-functional teams.
Self-driven, detail-oriented, and capable of working in fast-paced environments.